Legal and Privacy Statements from NEHP
Legal Statement

Information is provided "AS IS" and is for informational purposes only.
Information on this web site is provided "AS IS" without warranty of any kind, either
expressed
or implied, including, but not limited to, the implied warranties of
merchantability, fitness for a particular purpose, or non-infringement. Some
jurisdictions do not allow the exclusion of implied warranties, so the above exclusion
may not apply to you. The data set forth is for informational purposes only, and no
warranty is made that the information is error-free. Information on this web site is
provided "AS IS" without warranty of any kind, either express convenience or by
specifying your own destination, NEHP accepts no responsibility for the content,
products and/or services provided at these non-NEHP locations. NEHP does not
control, endorse, promote or have any affiliation with any other web site unless
expressly stated herein.

No NEHP liability.
In no event will NEHP be liable to any party for any direct, indirect, special or other
consequential damages arising out of any use of this web site, or any other
hyper-linked web site, including, without limitation, any lost profits, business
interruption, loss of programs or data on your equipment, or otherwise, even if we
are expressly advised of the possibility or likelihood of such damages.

Information on this Web site may contain inaccuracies or errors.
Information may be changed or updated without notice. NEHP has no obligation to
update information presented on this web site, so information contained herein may
be out of date at any given time. NEHP may also make improvements and/or
changes in the products and/or programs described in this information at any time
without notice.

Seek advice before making any investment decision.
This web site is not designed to advance or sell any particular product or service.
Any such reference to NEHP products or services are purely for illustrative
purposes. It is up to you, as a prudent reader, to understand and determine on your
own what you need to do in order to make intelligent decisions in connection with the
matters discussed on this web site, and to seek out advice of competent individuals
before making any investment decision.
8220 Irving Road
Sterling Heights, Michigan 48312
www.abs-tpa.com
586-693-4400
Administered by:
Privacy Statement

Collecting and Using Personal Information
Welcome to NEHP's web site. We appreciate your interest in us. When you visit and navigate our sites
and when you communicate with us via our sites, we will not collect personal information about you,
unless you provide us that information voluntarily. If you provide personal information to us voluntarily
via our web sites, we will not sell, license or transmit that information outside of NEHP and those
affiliated companies involved in administering or providing services for our health benefits plans,
unless required to do so by legal, judicial or governmental proceedings, or unless we do so in
accordance with an express authorization you have given us. Also, in some cases, we may disclose
information to our contractors or agents for the purpose of enabling them to perform certain functions
for us. We will disclose information in compliance with applicable laws and regulations and will require
the recipient to protect the information and use it only for the purpose provided.

By "personal information," we mean data that is unique to an individual, such as a name, address,
social security number, or telephone number. From time to time, we may request personal information
from you at our sites in order to deliver requested materials to you, respond to your questions, or
deliver a product or service.

Your E-Mail
We welcome your comments or questions about our web sites and have provided e-mail boxes for that
purpose. We will share your comments and questions with our customer service representatives and
those employees most capable of addressing your questions and concerns.

Please note that your e-mail, like most, if not all, non-encrypted Internet e-mail communications, may
be accessed and viewed by other Internet users, without your knowledge and permission, while in
transit to us. For that reason, to protect your privacy, please do not use e-mail to communicate
information to us that you consider confidential. If you wish, you may contact us instead via telephone
at the numbers provided at various locations on our sites or, in the case of our health plan members,
at the Member Services toll free number that appears on your identification card.

There are some locations on NEHP's web site where we have made special provisions for a more
secure environment in which we can exchange information with you. At each of these locations, we will
provide you with appropriate instructions.

Linking to Other Sites
From time to time, NEHP web sites may provide links to other web sites, not owned or controlled by
NEHP, that we think might be useful or of interest to you. We cannot, however, be responsible for the
privacy practices used by other web site owners or the content or accuracy of those other web sites.
Links to various non-NEHP Inc. web sites do not constitute or imply endorsement by NEHP of these
web sites, any products or services described on these sites, or of any other material contained in
them.

Changes to this Statement
NEHP may change this Statement from time to time without notice. This Statement is not intended to
and does not create any contractual or other legal rights in or on behalf of any party.
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